IT and Data Customer Care: Acquired skills whilst working as a Helpdesk consultant for Vodacom, Tradelink Retail Systems, and SPAR Group (Six years working in an IT helpdesk environment.) IT Support (Software, hardware, and networks) Acquired skills whilst working as a Software and Hardware Helpdesk consultant for Tradelink and SPAR Group. Computer skills: Microsoft Windows 10 / 7 / XP / Vista, Server 2008, Microsoft Office (Word, Excel, PowerPoint, Access), programming (Visual basic), MSSQL, SQL, Active Directory, Networking (LAN, WAN). Communication skills Acquired excellent written and Verbal communication skills whilst working as a Helpdesk consultant.