A proactive, focused and committed professional, with extensive expertise gained within the Telecommunications College / Sales & Marketing sector. Commercially astute, with the ability to identify business opportunities and implement effective promotional/marketing activities to raise corporate profile and consolidate year on year expansion. An accomplished time manager, organiser and change manager, capable of conceptualising, introducing and integrating innovative strategies, streamlining resources to maximise performance and quality standards to ensure the ongoing provision of the highest standards of crew/guest care. A well presented, confident and articulate communicator and negotiator at all levels, who commands respect and credibility through the projection of a professional image.