I have 29 years of work experience which includes 9 years of consulting experience. I have completed my MBA and a BCOM specializing in Business Management. I have extensive experience within the field of Business Process Management which includes developing and preparing business processes using the Zachman framework. I am qualified in measuring business processes i.e. calculating the throughput time. I have also obtained a Lean Six Sigma qualification which enables me to optimise business processes. I have worked as a Senior Business Analyst on several projects throughout the whole SDLC lifecycle and I have applied the Waterfall and Agile methodology. I have obtained experience in the Testing meaning that I can prepare test cases, perform testing and raise defects. I can also assist with Change Management and I have experience in preparing policies, procedure manuals and training material for users. I have experience in many industry sectors.