Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Remote monitoring agent and SAP user. Boost system performance by thoroughly evaluating and correcting different hardware and software issues. Skilled with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Professional, detail-oriented Technical Support Specialist motivated to drive projects from start to finish as part of dynamic team.