I have completed a BSc degree in Computer systems from Heriot-Watt University and HND in IT from London School of Business. A vast amount of first-hand experience was gained in client service, designing, coding, testing, implementing, maintaining and supporting application software that was delivered on time and within budget and I have been a system administrator on SharePoint, Edocs (document management tool) HEAT (Ivanti Service Manager tool) for 6 years in ICT environment. Currently work as a consultant at Open Text partner responsible for maintaining the overall Document Management (DM) and Records Management (RM) environment