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Tania S.

Head of Operations

  • Hourly rate: R750 /hr
  • Experience: 25 Years

About Tania

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I'm an accomplished Operations professional and leader with a 20 year solid track record track record of enhancing businesses in times of adversity or rapid expansion. I excel at assembling and guiding top-tier teams, promoting operational excellence, and orchestrating business turnarounds through innovative strategies. I am renowned for my strategic planning prowess, consistently delivering on ambitious visions and surpassing targets. My primary focus centers on cultivating talent, fostering high-performing teams, and excelling in project management. I leverage my expertise in optimizing business processes, conducting rigorous reengineering assessments, and conducting in-depth business analyses, drawing upon my certifications in Project Management, Six Sigma, Lean, Agile methodologies, and a deep understanding of change management principles. Core skills : Management : • Strategic Planning • Strategy deployment • Stakeholder Management • Budget and Cost control, • KPI management & reporting • Performance metrics • Transformation & restructuring Process Improvement : • Data Analysis • Lean, Six Sigma • Agile • ISO • Data Protection • Customer Focus – CRM • Investments People Leadership : • Performance Metrics • Cross functional teams • Communication • Staff development • Coaching & mentoring • Global team management • Inclusivity and Diversity Technical Expertise : • Operations excellence • Presentations • Scenario and business analyst • Client consultations • Business Modelling & Optimization • Change management • Process Design • Market research methods and practices • Quality Management

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