Good Day Trust you are well Below are a few thing I have to offer you:– § Six years of Incident management working experience. § Currently studying BCom Information Management (4th Year) § A strong background of reporting ie. SLA Management, KPI’s § Decisions making, leadership, scheduling and reports submission. § Working extensively with high standards In addition to that, I have good communication skills. I would like to bring my broad experience and skills to your attention. I have a deep interest in joining the company as a member of your service staff team.