I have 14 years total ICT experience in various fields from support, management to telecoms. Please see below rundown. Managerial Skillset: Operations design, Operations Planning, Training, Project management, Fleet management, Facilities management, NOC management, ITIL, Time Management, Vendor Management, Health and Safety Reporting EXCO level, Quality Control, Budget planning, Recruitment, SLA management, forecasting, Conflict resolution, KPI planning, KPI design Technical Skillset: Server infrastructure , Transmissions , Networking , Voice , Fibre , Security (IT) , Virtualization , Telecommunications , Network Design , Fall arrest , MS Office , writing Reporting , Office 365, Consulting, Exchange , Mimecast , OHS , Ubiquity , UNIFI KPI , Mikrotik KPI , Firewalls , Synology Devices , Windows, Backup solutions, AD/Domains, Hyper-V , Terminal services/RDweb, WSUS , Endpoint security. Various ERP solutions