A pro-active, determined and particularly effective Senior Business Analyst, Business Improvement, System Analysis, Development and Quality Assurance with over fourteen (14) years’ experience. Talented Senior Business Analyst proficient in all phases of the software development lifecycle, a collaborative team player skilled with working with software professionals to develop a cohesive and successful design. Knowledge at working with Waterfall and Agile methodologies to accomplish project milestones according to specific timeframes. One of my many achievements: 1. Optimised Supply Chain processes by moving from manual paper product/service requisitions which resulted in unclear and incomplete descriptions to structured descriptions in all purchase requests resulted in: a) 100% paperless requisition process to approvals b) 25% increased control on spend with pre-approved Harmony Vendors (procuring the right item from the correct approved and compliant supplier) c) 15% reduced process lead time (from request to delivery to pay)