I was employed at CBA to supply, install, service, repair and maintain coin operated photocopier machines. My duties included clearing paper jams, changing toner cartridges and replacing and/or refurbishing worn parts. As copiers became more complex and integrated with computer technology, I also performed maintenance on computer network connections and other digital functions. My main duties were: Inspect machines and meters to determine causes of malfunctions and fix problems such as jammed bills, leaks or stuck products. Test machines to determine proper functioning. Replace malfunctioning parts, such as worn magnetic heads and sensors. Maintain records of machine maintenance and repair. Repairing — Repairing machines or systems using the necessary equipment and tools. Equipment Maintenance — performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Troubleshooting — determining causes of operating errors, analyzing information and evaluating results to choose the best solution and solve problems. Operation Monitoring — Observing indicators to make sure a machine is working properly. I have extensive knowledge of: Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Mechanical/Technical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words.