Administrator and Data Capturer with 10 years’ experience. Areas of expertise include planning, organizing, staffing, scheduling, filing, telephone, handling post, keeping diaries and computer software skills comprehending word processing, spread sheets databases and telecommunications. Skilled Call Centre Agent with 1 year experience in a bank related call centre. Duties include taking inbound calls from customers regarding their bank accounts, providing excellent customer service, selling the banks products and services to customers and resolving queries correctly first time.