◦My background includes serving as a customer service associate with debt counseling. I worked on the cancellations clerk desk for Mohau Holdings, where my responsibilities included handling customer returns, issuing refunds from installments and ensuring that all cancellations have been processed ◦In addition to this experience, I gained considerable customer service skills during my part-time employment as a cashier while in high school. ◦I also bring to the table strong computer proficiencies in MS Word, MS Excel and Powerpoint. Please see the accompanying resume for details of my experience and education. I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking.