I possess experience in business analysis, process management, project management, operations management and business consulting. I am adept in applying technology techniques, business analysis techniques business process management and process improvement methodologies to identify opportunities for process improvement, optimisation and automation to achieve the business need and objectives. I possess the ability to elicit, analyse and document full range of business concerns, needs and requirement to identify and recommend solutions that deliver value to stakeholders and the entire system (people, process and technology). I have the knowledge and understanding of SDLC and agile methodology with use of process mapping, process modelling and workflow tools.