Achieve & exceed SLA targets as set by the client for respective store(s) reporting via MCS Sell Out (Sales, OOS, etc) Visual Merchandising (Displays, Live units, IHS, Store Hygiene) Marketing/Promotional Competitor Activity Retail (Knowledge Transfer- Training, In store learning) Recommend and follow through on promotional activities within store/s and retail location Build strong relationships with store staff and management Provide a customer experience that is synonymous with the Samsung brand – following basic sales principles