I an experienced ODETDP practitioner, facilitator, assessor, moderator, coach and OD consultant who conducts organizations skills audits. A specialist in contact centre management & management experience of 10 years. Some of the courses trained are learnerships, skills programmes, soft skills, functional skills, leadership courses, compliance training, Microsoft office training. Knowledge of various accreditation's and qualifications i.e. NQF levels and SAQA requirements and processes Specialist knowledge of various training methods, processes and interventions. Implementation of skills and competencies (design & develop) of training initiatives and solutions.