I worked for Multichoice agency as a customer representative ,stock controller and technician for 3 years solving decoder error codes and other issues, I am currently working at the call center under Pick n Pay campaign as a customer representative and it has been 2 years working with SAP system. I am a hard worker and problem solver and I get back to the customer with feedback . I normally deal with different customers, irate and soft customers, sometimes I can solve an issue without consulting help desk.