I was the Operations Manager for a leading hotel chain with 22 Hotels reporting to me. I have more than 20 years’ experience in the South African private sector with solid expertise in the hospitality and tourism industries. Prior to this, I held various management positions at leading hotel groups. My distinct ability to motivate team members and my high energy levels and attention to detail ensures I deliver to exacting client and company requirements. I have extensive experience in building and leading operational teams, with a proven ability to pay focused attention to client and company needs. I develop strong customer relationships and thrive in both team and individual environments. I display strong verbal and written communication skills and have cross-cultural interaction experience across management and director levels. From an Operational perspective, I managed and was directly involved in several large projects over the years, where I collaborated with various stakeholders during the renovations and alterations to Hotel architectural designs; installation and training on various software systems, branding, and contractor management. I am disciplined, analytical and detail-orientated and self-motivated. I am determined to provide consistent quality service, yet understand the requirement for flexibility in reaching a professional conclusion.