Experienced in Warranty Specialty, Auditing, Costing and Service Advisor in the Automotive Industry for the past 13 years and demonstration of customer service as well as negotiating client assistance from the OEM, am skilled with Microsoft office, Operational and Project Management I have a high ethical standard, good verbal and written communication skills and proficiency in Ecu and strong administrative skills, help desk support when team members need assistance with the system, while they are in their branch. I studied N.D Retail Business Management with Witwatersrand Technical now called University of Johannesburg.