An experienced HR Professional with 21 years of Service in the field of Human Capital. Has diversified Customer Service experience at Lower, Middle, Senior and Group Executive Level and has been exposed to different roles as a Human Resources Practitioner, HR Client Executive, HR Senior Advisor and Acting HR Manager Operations. Operated in an expanded Customer base which included Retail and Customer Service, Sales and Marketing, Demand side Management, Energy Trading, Network Services, Group Finance, Eskom Finance Company, Treasury, Procurement and Supply Chain management, Corporate Affairs, Communications and Group Information Technology. Provided a one Stop Customer Service value chain which included Goal setting and Strategic Workforce Planning, Attraction, Development, Retention of skilled and committed workforce