Dear Hiring Manager As an experienced call center agent, the advertisement sparked my interest. When reviewing the position requirements ,I was excited to find that my qualifications and personal strengths align with your needs and mission. I bring a comprehensive set of skills that I believe will be valuable to your company. In my call center agent role, I gained my abilities in listening skills and Problem solving skills providing a firm foundation for the call center service agent position. My customer service, people centric nature and compassion have afforded me excellence time management skills. My previous experience as call center agent working for CCI MTN gave me a positive attitude, I have an excellent track record of Product knowledge. My expertise in language and clear communication skills make a great addition to your team and I am excited to contribute my talents and proficiency and a willingness to go an extra mile toward the team effort. I would be thrilled to learn more about this job opening and show you how I can contribute in the company’s mission to deliver excellence and also for me to gain experience in the travel industry. Thank you for your time. I look forward to hearing from you. Best Regards, Mamorena Lekhatlanya