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Lyall J.

Management

  • Hourly rate: R190 /hr
  • Experience: 16 Years

About Lyall

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I am an experienced Customer Service & Operations Manager with excellentc ommunication skills and an ability to effectively manage multiple teams to achieve organisational goals. I have more than 10 years' management experience managing a globally distributed team of online support specialists (email, chat, social media, phone calls) supporting a user base of over 13 million users. I have also implemented numerous workflow and process improvements resulting in the successful operation of my support team.

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