As an experienced and enthusiastic professional with more than 10 years of experience driving operations and customer service within the Food and Beverage / hospitality industry, I am prepared to significantly contribute to your client’s goals in this role. My background includes leading operations, teams, and customer relations to propel efficient, seamless operations while ensuring outstanding guest experiences and first-rate product and service quality. From planning and executing special events to motivating and managing results-driven staff, I excel at realizing increased revenue streams and providing an exceptional level of customer satisfaction and retention.