In 1998, I completed a BA (HOD) degree at the University of Pretoria. Since 1999, I've gained extensive knowledge and skills in different Industries. I started my career in the Financial Industry, then gained experience as Secretary and HR Administrator in the Retail Industry. Thereafter I took on a half day position and gained experience as a Secretary/Front Office Administrator in a Physiotherapy practice. We relocated to Cape Town, Durbanville, whereafter I started my own business as a Nail Technician (Nails on Twelve). Due to both my children having grown up and attending High school, I feel that I've reached a place where I need to get back into the job market and apply my acquired skills and knowledge that I've gained over the years. Some skills include (but are not limited to): Compile and capture various statistics, general administration duties, i.e. copies, faxes, e-mails, filing, minutes, printing invoices, writing receipts and handling cash, distribute and collate information, control Industrial Relations (statistics, filing, liaising, etc.), handle confidential matters, type letters, draw up documents, reports, create presentations, handle recruitment applications, maintain database of applicants, facilitate workshops / courses, design and develop training material, quality assurance of training material, assess learners, general administration, i.e. statistics, reports, assessments, handle & process financial transactions, handle customer queries, liaise with customers, act as ATM Custodian, maintain confidentiality regarding customer information.