Dear Sir\Madam, Please accept my application for the advertised position. I have attached updated resume along with this cover letter for your consideration. You will find that my skillset, experience, and qualifications meet your requirements detailed in the advertised job description. I have a Diploma in Computer Information Technology from College Campus and have spent the last couple of years providing excellent client support and conducting routine maintenance support at Compnet Solutions (Bidtravel). In my role as an IT Support Technician, I was required to maintain accurate, comprehensive reports of all IT-related systems including desktops and laptops and IT hardware, installing, configuring and maintaining PCs, identifying and resolving hardware and software problems and providing on-site and off-site end-user training. Currently at Compnet Solutions (Bidtravel), I was able to build on my innate skills to perform my duties effectively. I am a resourceful individual with excellent problem-solving skills. My interpersonal skills enabled me to build positive working relationships with the team I worked with and internal and external clients. A summary of my career highlights appears below. For more detailed information, please refer to my enclosed resume. • Successfully troubleshoot and resolve tickets in a timely manner • Solved a variety of intricate technical, network and printer issues. • Gained expertise in diagnostics, end-user support, and problem identification. Sincerely Lenon Motsomotso