Polished, professional customer service rep offering: 10 years of experience providing customer support, service and sales in busy workshop and Corporate environments for Motor and IT employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic- relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Technical knowledge of vehicle security and electronics as well as the fitment of vehicle accessories.