Dear Hiring Manager, Please accept my application for the IT Support Technician position at your company. I have attached updated resume along with this cover letter for your consideration. You will find that my skillset, experience, and qualifications meet your requirements detailed in the advertised job description. I have NQF5 IT: System Development and have also studied NQF5 IT: System Support and have spent the last four years providing excellent client support and conducting routine maintenance support at Various companies which i included on my CV. In my role as an IT Support Technician, I was required to maintain accurate, comprehensive reports of all IT-related systems including desktops and laptops and IT hardware, installing, configuring and maintaining PCs, identifying and resolving hardware and software problems and providing on-site and off-site end-user training. In my four years at my previous companies, I was able to build on my innate skills to perform my duties effectively. I am a resourceful individual with excellent problem-solving skills. My interpersonal skills enabled me to build positive working relationships with the team I worked with and internal and external clients. A summary of my career highlights appears below. For more detailed information, please refer to my enclosed resume. Successfully resolved more than 350 troubleshooting tickets in a timely manner Solved a variety of intricate technical, network and printer issues. Gained expertise in diagnostics, end-user support, and problem identification. I am confident that my diverse range of skills and experience will be an asset in your company. I hope you find my application holds substantial proof to invite me for an interview. I look forward to meeting with you. Thank you for your time. Sincerely Leshabane Kgaogelo Titus