Kevin’s experience managing various organisational functions have equipped him with the commercial astuteness and operational competence to deliver projects and programmes in keeping with stakeholder requirements and business case objectives. His exposure in both operational and strategic management posts have developed in him an adept ability to straddle the line between functional operations and support services including IT, HR and Finance to bridge the gap and improve efficiency. His MBA Degree awarded with Distinction focused on Strategic Planning, Strategy Implementation and Project Management. When coupled with his portfolio of project implementations and general management exposure, Kevin is considered to be seasoned analyst capable of recommending informed business change and reform to systems and processes to bring about competitive advantage. This credential is augmented by his certification as a Scrum Master and Product Owner, affording him the ability to participate in an agile environment and define product/software features to develop competitive products. Kevin’s career demonstrates his capability to manage projects with a single, focused piece of work with a specific scope within a functional discipline. In addition, his broad experience across multiple business disciplines makes him competent in leading programmes that entail managing multiple and related projects across functional silos with the added advantage of being able to coordinate the inputs of support services including IT, HR and Finance to deliver varying and complex programmes. Kevin’s functional management exposure has included CRM, customer experience, product development and management, call centre operations, business development, channel marketing and strategic partnership management making him adept to take on programmes of a diverse nature. In his most senior capacities, he led the research, business analysis, cost benefit analysis, business process mapping, business requirements definition and business insight techniques to inform various business cases, project scope definitions, project plan work breakdown structures and business requirements specifications. Acting in the role as either Product Owner, Business Analyst and/or Programme/Project Manager, he championed the implementation of many of the business cases he authored making him well versed in stakeholder management, project planning, product goal identification, product backlog creation, maintenance and prioritisation and iterative customer-led product management.