I have extensive customer service experience within the automotive industry. I have plotted my trade across many brands such as: Nissan & Fiat, Volkswagen, SEAT, Audi, Isuzu, GM and Toyota. I have filled roles from costing clerk to service advisor and workshop controller. I consider myself a “top performer” with a successful track record: sales exceeding R420k GP per month, CSI above 91% and am technically minded, well versed in warranty protocol and am able to relate to my clients. I have the ability to work independently and resolve any queries resolutely. I am able to push production while quality controlling client service and workmanship. I am a target chaser, who is reliable and accountable as well as a resourceful team player. I am punctual, willing to learn and share my knowledge. I am proficient with Dealer Management Systems such as: Automate, Kerridge and Pinnacle to name a few. Microsoft Office is also amongst my arsenal.