Summary 15yrs experience within the Travel industry, main duties included sales, customer excellence, customer service, business development, team leader, mentor, product hero, product trainer, relationship developer, problem solver, self starter, remotely managed 8 years experience in Retail Sales, main duties included, customer service, customer care, direct selling, retail store management, setting of business targets, stock management and supply orders, merchandising, financial procedures, team coaching and personal development, open communication, feedback, conflict resolve, problem solving. 1.5yrs experience hospitality, main duties included customer service, customer care, bar & wait service, cash handing, service champion.