I offer excellent support services so that companies can be confident that all their admin and client services are taken care of in a professional manner that will boost their image with customers and clients. I have more than 30 years experience in both fields and come from a banking and insurance/re-insurance background. I gained a reputation of being reliable, honest, and committed to any task given to me, to the extent that I would go the extra mile to ensure that I can deliver more than is required of me. I am located in Johannesburg, South Africa and I’m confident that I can contribute positively to any company who hires me, based on my varied skills and experience. Expertise 1. Office Administration * Manage schedules, meetings and appointments. * Manage travel arrangements. * Respond to emails. * Data Entry: typing info into spreadsheets and databases. * Copy Typing: prepare letters, reports and documents. * Conduct Research. * Order and track inventory. * Communication with staff and partners. * Assist with minor accounting tasks (experience in foreign exchange transactions). 2. Client Support Services Inbound services: * Provide clients with information and attend to queries. * Prepare and send out invoices. * Book services for clients. * Email management. As a foreign exchange consultant and treaty accounts clerk I gained exceptional client services and foreign exchange transfer experience which is useful to companies who need someone to handle minor accounting tasks including claims processing. My expertise in forex is as follows: * Answering enquiries regarding foreign exchange incoming/outgoing transfers. * Quoting current conversion rates for clients receiving incoming telegraphic transfers. * Building enduring relationships internally and externally. * Ensuring compliance with all statutory and regulatory forex requirements. * Ensuring that all suspicious transactions are reported. * Assisting clients with foreign exchange transactions (back-office teller). * Helping clients optimise their foreign exchange dealing through collaboration with the forex dealing room traders. * Liaising with internal/external foreign exchange branches/departments and personnel. * Advising clients with regard to the requirements for EXCON (exchange control regulations).