I have 11 years of experience in the business analysis wok stream. Started working at the SABC in 2008 November to date. I was appointed as Acting CRM Manager/ Solution Design for three months, the role is in a rotational mode until its permanently filled. I hold a National Diploma and BTECH in IT specialising in information systems and business analysis and Professional qualifications are Certified BA, Associate Business Analyst with IIBA and Finance for Non-financial managers. With the vast knowledge and experience I obtained through the years, I believe that I can make an effective contribution to the functioning of the organization.