I have more than 28 years' experience in the communication industry, working for a variety of clients, including financial services, IT, retail. My focus area is employee engagement and change management for corporate companies and external/marketing communication for SMEs. I have a very strong digital media and graphic design service offering. I am a very good listener and am able to read between the lines - whether verbally or written. I make sure I fully understand the client's requirements and then advise accordingly. I start with the development of a communication strategy and action plan, and then fully implement all the actions according to strict project management principles. I have a Honours and Master's degree in Journalism (area of study: management communication) and was awarded the Die Burger/Old Mutual Entrepreneur Award in 2007, based on my business principles and skills.