I WAS IN THE ELECTRICAL RETAIL BUSINESS FOR ALMOST 30 YEARS. DURING THIS TIME, I HAVE GAINED AN EXTENSIVE AMOUNT OF EXPERIENCE IN ELECTRICAL COMPONENTS AND THE RETAIL PROCESSES. I HANDLED ALL THE PROCESSES FROM PROCUREMENT TO SALES AND STOCKTAKING. I STUDIED THE MARKET TRENDS AND BASED MY PROJECTIONS ON INFORMATION GAINED FROM CUSTOMERS CONCERNING NEEDS AND PREFERENCES. IN ADDITION, I HAVE ALSO GAINED INVALUABLE EXPERIENCED IN THE FIELD OF INSPECTING THE MANUFACTURING OF HIGH-QUALITY STEEL AND SPHEROIDAL GRAPHITE IRON CASTINGS FOR HEAVY EARTH MOVING QUIPMENT AND FAMILIARISED MYSELF WITH THE ISO 9001 REQUIREMENTS AND ENSURING THE APPLICATION THEREOFF TO ENABLE ME TO MARKET AND SELL THESE COMPONENTS. CLIENT SATISFACTION IS ALSO SOMETHING THAT I APPLY AS I DID IN MY OWN BUSINESS WHEN SERVING CURRENT OR ENGAGING WITH POTENTIAL NEW CUSTOMERS. FOCUS IS ALSO ON THE VALUE OF KEY ACCOUNT HOLDERS VS OTHER CUSTOMERS VS POTENTIAL NEW CLIENTS IN ORDER TO BALANCE ALL TO THE BENEFIT OF THE EMPLOYER.