To Whom It May Concern Thank you for taking the time to look through the attached Curriculum Vitae, I offer the following as an introduction to myself for your benefit. After completing Matric in 2006 with full University exemption, I completed my Bachelors of Science degree in Computer Sciences at the University of Pretoria in 2012. After working as a C#/SQL Developer for a year and a half, I realised that I am much more adept in the Business side of working environments. As such, I completed a Certificate Program in Business Analysis with Merit, and continued my career in Business Analysis. Over the years, I have also been involved in Project Management, for which I am currently completing my Project Management Professional qualification through the Project Managers Institute. Furthering my interests in Business Management, Process Engineering, and overall specialisation, I am currently completing a Masters in Business Administration through Regenesys Business School. Over my career, I have worked on projects both independently, as well as for my relevant employers. As such, I have grown accustom to working also on process optimization, procedure writing, as well as software and process Change Management projects, of which have all been a success, not only in the implementation thereof, but also in the acceptance of the interventions introduced. I have worked on projects in an Agile Methodology, as well as within a Waterfall Methodology. As such, I offer the following services, which are not limited to this list: • Business Analysis (Process, Functional, Data) • Project Management • Procedure and Policy Analysis and Writing • Process Engineering, including Optimisation • Change Management • Configuration and Implementations of specific software solutions • Overall Business Management recommendations Some of the fields of knowledge I have worked in (industry and knowledge areas) • Events Management • Business Operations • Pharmacy Management • Stock Management • Financial Operations, including POS and Backoffice • Logistics Management • Telecommunications • Healthcare Technologies • Atlassian Software Implementation (JIRA, Confluence) I look forward to discussing any possible business opportunities with you. Kind regards Heinrich Springhorn