I have worked and built up a wealth of experience in the fields of social media and customer care at the largest satellite television service in the country. Here I contributed to query and enquiry resolution, social media writing, training and team leadership. This meant that my meticulous eye and attention to detail and deadlines would stand me in good stead. I have a proven innate ability to connect with people. With this in mind, I am able to gather insights and provide the resolution or advise that is not only efficient but is relevant and speaks directly to the needs and wants of my client.