Hey there! My name is Ernie. I am a results-driven office assistant with a strong background in customer service, technical support, and administrative functions. Demonstrated expertise in providing exceptional customer assistance, troubleshooting technical issues, and ensuring the smooth operation of office activities. Skilled in utilising CRM systems, managing schedules, coordinating logistics, and maintaining accurate records. Proficient in various software programs, including HubSpot CRM, Google Workspace, Microsoft office, Paymo, Xero accounting, and Quip. Recognized for prompt responsiveness, attention to detail, and commitment to delivering excellent service.