I am a disciplined and highly motivated Business Analyst who has worked on a wide range of projects within both the Public and Private Sectors. An accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished, with a verifiable track record in fields such as analysis and gathering, business process mapping and the development of interactive prototypes. I have exceptional service delivery and always on time for a deadline. I am pro-active, innovative and solution oriented. I have completed a certificate in Product Software Management from the University of Alberta, Canada.