I have a Diploma in Human Resource Management (Department of Higher Education) with a SAGE VIP Payroll certificate and on the job system training and experience. I am currently employed at Sanlam Head Office Bellville as a Tel Interviewer in the underwriting SPF division. My daily KPA’S includes a daily target driven, fast past working environment, the direct involvement with various clients on a personal level of competencies to obtain and capture their personal medical information and to obtain this with acute accuracy and the high level of empathy and respect it deserves. Confidentiality also plays and extremely huge role in the above mentioned activity. During my short time I was nominated as the top achievers for target reached above expected targets. My KPA’s at Environ Skin Care was the continuous updating of the SOP training; I also implemented a new and innovated skills matrix sheet for better understanding, to resource more information e.g. Induction, to measure competency, improve training and the amount of time spend on training. I also have knowledge in recruitment, Induction, working on VIP and the AR systems assisting with a pay run for +- 400 employees, checking the pay run and making sure a sufficient payroll was run and to ensure the pay run consist of minimal to no error each month and the continuous updating of absenteeism in terms of sick, annual or family responsibility leave. My regular administration duties included creating and maintaining all the filing in the HR department, Archiving and retrieving documentation from document warehouse, Inquiring telephonically or via email on any information needed for external training, Doing research on required topics, Receiving, checking and the distribution of all the departments stationary, Reception duties (e.g. working on a switchboard, taking messages, booking meeting rooms, setting up meeting rooms, doing different research on the internet as per managers request and receiving various outside clientele) Within my current HR administrative duties, my qualification and my time period at Environ I believe I am the best candidate for this position. I was nominated employee of the year in the HR department during my time at Environ Skin Care. I am a hardworking, dedicated and very punctual person, I have good communication skills, develop fast and easily adapt to any organisational culture. I am also very meticulous whereby I believe in doing tasks correct and to the best of my ability.