I go beyond the norms. I confidently interact with stakeholders across all levels. I have extensive managerial experience with strong organisational & planning aptitude. I have sharp business acumen, with solid grasp of wider management practices, enabling a strategic decision-making capacity. I have been responsible for overseeing & leading the work of a group of people in many instances, including hiring, training & developing employees. I am an assertive, charismatic leader and people manager. I have the experience & flair to influence & coach my team to exceed service standards. I have attention to detail. I uphold integrity & professional conduct, in support of company values and ethos.