I have been involved in the ICT environment within the educational sphere, as well as the private sector since 2000. During this time I served as a Senior IT Systems Manager at Stellenbosch University as well as a senior ICT consultant for Boland TVET College in Stellenbosch. Starting of as an end user and going up the ranks to become a senior ICT consultant, I experienced the frustrations, challenges, successes and satisfactions within the ICT environment. This has taught me many skills like humility, diplomacy, good communication, analytical listening, strategic thinking and so forth. I believe that one should be hunger and willing to learn new skills and never be complacent as there is always something new to learn or experience. Being a team player, I know the value of knowledge transfer, but also the importance of self-development and self-improvement.