Through my close involvement with people both internally as a management consultant involved in change management and externally through constantly interfacing with clients in business development activities I have developed good interpersonal skills that have enabled me to develop and maintain effective client relations resulting in outstanding customer retention performance. I constantly strive in my business dealings to adhere to an approach that remains customer focused,service oriented and dedicated to the marketing philosophy which place the customer at the center of the business. I regard myself as tenacious, hands on, pragmatic,results driven, strong in attention to detail with ability to think critically and solve problems. I also have a strong theoretical background in Business Administration which enables me to provide relevant input regarding economic trends, strategic issues and competitor behaviour.