A highly qualified Operations Manager with over 15 years of experience, offering expertise in Hospitality, combining strong commercial awareness with a proven commitment to client service excellence. An expert in managing operations across a broad spectrum, influencing critical decisions through accurate, high quality management. Focused on driving continuous change and improvement, identifying ways to deliver efficiencies and cost savings without compromising operational standards. Collaborate with cross-functional teams, and work effectively on own initiative, to exceed targets and expectations. Demonstrates excellent organisation, time management and interpersonal skills and utilises communicative abilities in building, developing and maintaining relationships with stakeholders from diverse backgrounds.