I am a passionate Business Analyst/Project Manager with vast experience in Business Process Analysis, Design and Implementation, ERP systems, Project Management and Enterprise Architecture Areas of responsibility may include but not limited to: • Collaboration and Stakeholder Management: To bring all the aspects and advice together for all parties in order to enable process implementation • UML, Requirement Elicitation and Documentation: Ensuring that business needs are clearly documented by mapping changes to existing processes or developing new processes as required. • Prototyping: Able to wireframe high level concepts for understanding and agreement between developers and business to ensure agreement on flow and usability. • Testing Support: To provide support during the testing phase by being agreeing scope and preparing and validating test cases as well as facilitating the sign off of UAT. • Technical advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate. To endorse my expertise, I wrote and passed certification examinations for Business Analysis offered by the British Computer Society (BCS); Project Management (Prince2) and IT service delivery (ITIL) offered by AXELOS and Enterprise/Solutions Architect (TOGAF 9) offered by The Open Group Architecture Framework (TOGAF). In addition, I hold Master of Commerce specialising in Information Systems (IS) and BSc (Hons) IS. My technical expertise and experience is complimented by soft skills that I acquired over the last 14 years I have been working in various companies. Such skills include writing and communication, teamwork, workshop facilitation, negotiation, relationship building and data gathering