To whom it may concern I hereby send you my comprehensive CV, in hopes to be considered for a position in your organisation. I have extensive experience in this position, and I would like an opportunity to prove my value to the company, I will endeavour to do my utmost best in this position and to fulfil the task assigned to me. In my previous position at the Travel Corporation reservations team, I was consistently at the top of the list for most positive customer feedback. By setting an example for my fellow colleagues I would take over 30 calls a day and consistently upsell the product offering. In October 2019 I won employee of the quarter. Unfortunately I have been retrenched due to Covid-19. I am a highly motivated, confident individual with exceptional multi-tasking and organisational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors, Clients and colleagues. Possessing a proven ability to help others, and to make the best use of my time by dealing with the tasks given to me punctually and pro-actively. My skills include, but are not limited to: Effective problem-solver and mediator, particularly well-versed in conflict resolution and stress- and crisis-management Versatile solutions-oriented, trustworthy and hard-working individual Capable of working effectively and efficiently under pressure in demanding environments requiring attention to detail and management of time and resources Strong desire to achieve goals and targets Exceptional numerical and financial acumen. Able to interpret financial information and reports An energetic and enthusiastic individual able to multi-task and prioritise in order to meet all set deadlines I am ready and qualified for the next stage in a successful career. Seeking to be a part of making your company a great success. Thank you for your consideration. Kindest regards Carolyn Riddick