I am a well-trained Customer Operations Management Specialist with extensive and valuable experience in leading teams, continuous improvement initiatives, and exceptional customer service. I am adaptable to any organisation that requires my expertise, and I offer a strong knowledge of my chosen profession. As a natural leader with strong critical thinking abilities, I am able to operate at a senior level to develop and implement customer operations strategies, and solve complex problems in an increasingly competitive environment. I believe that my experience, in addition to my personal characteristics, present me with a well-rounded and competitive edge for this position.