I have enough experience and travel expertise to compliment my extensive education and travel education. My profound ability to escalate systematic issues speaks for itself in awards acheived while working at Amazon in Cape Town. I am a subject matter expert and trainer for Accessibility (customers who are blind or deaf). I also worked as a very successful Resolution Specialist / Supervisor, resolving my escalated phone calls with almost 100% success and was able to achieve multiple achievements in the work place. Kaizen Team representative and Gemba attendance. Winner of the most popular Kaizen for Amazon in 2018. Idea submitter for an inventions competition which saw my idea Amazon Africa as the most popular idea for 2018 of all time.