I have earned a bachelor’s degree in information technology with 2years experience as a Network support specialist and I am confident that my experience and skills are a perfect match for the needs of your company. My specialty in troubleshooting hardware & software problems are of great advantage I also have experience creating computer networks and updating systems. I have the means to stay updated on the changes in technology and to determine which upgrades will benefit your company the most. I have extensive knowledge of various operating systems and the hardware and software programs that keep the IT department functioning properly. I have experience conducting maintenance checks, managing and installing patches and I have the ability to make recommendations for new system standards and policies that will enhance the IT department organisation. I am team oriented but I have the ability to work alone and still meet deadlines while providing excellent service. I have outstanding communication skills with the ability to explain the functions of the computer systems in a way that anyone can understand. I also possess excellent time management and analytical skills. I have the experience and knowledge to provide excellent customer service even under stressful situations. I have the ability to create reports explaining computer problems and to record all information in an easy to read, organized fashion as well as the skills you listed. I hope to hear from you soon. My contact number is +(***)-***-****7 and enclosed is my CV. Best Regards, Afa Precious Nnamdi